SafeTech, Empowering Safety Through SafeTech

Field Service

Sign in with the user ID from your admin.

Demo mode, accounts are saved in this browser only.
Super admin: admin / admin123
Technician: tech01 / tech123
SafeTech
Field Service
Demo mode: users and settings are saved only in this browser. Connect the online database to use real accounts on all phones.
What job?

Choose the product, the job and the type.

Your admin assigns your jobs. Open Tasks and tap Start report.

🔒 Set by your admin for this task.

Which machine?

Pick a saved customer or type a new one.

Contact details (optional)
Check the LMI

Tap OK or NOT OK for each one.

Serial numbers

Tap 📷 Scan and take a photo of the label. The number is read for you, and the photo is kept in the report.

Photos

Take a photo in each box. Up to 3 photos per box.

Other photos (optional)
Sign & share

The result is set from your checks.

Technician

Signature
Sign with finger

Customer

Signature
Sign with finger

Tasks

Assign a job to a technician. It appears in their Tasks tab, and turns Done when they finish the report.

Parts to supply / fit (optional)

My tasks

Jobs your admin gave you. Tap Start report and the customer and machine are filled in for you.

Technician summary

Done = tasks finished in this period. To do = new and started tasks now.

All reports

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Technician summary

Insp. = site inspection, Inst. = new installation, Rep. = repair, Repl. = replacement. Counted by the inspection date on each report. Tap a name to see only that technician's reports.

Users and access

New users start with every job type and LMI type. Tap a type to turn it off for that person, or use Select all / Clear all. You can change this any time.

Role

A client admin is a person from the customer on your project. They can give tasks only to the technicians you link here.

Linked technicians
Features switched on
Job types allowed
LMI types and PWAS systems allowed
Account
Signed in as
Change my password

Customers

Saved customers appear in step 2. New customers and machines are also added here when a report is finished.

Machines

Job types and LMI types

Add your own, rename or delete. Changes reach every phone. Old reports keep their names. Tick new types for each technician in Users.

Job types
LMI types and PWAS systems

Serial number check

See where a serial number is installed. If a unit was moved to another machine, free the number so it can be used again.

Your company (top of every report)

Technicians start reports

Only from Tasks: the admin decides the job, product and type; technicians cannot start their own reports.

Logo on reports

Phone storage

Checking…
How saving works

Finished reports are sent to the office automatically. Without internet they wait on this phone and are sent as soon as the phone is online and the app is open. Reports that reached the office are removed from this phone after 30 days to save space. The office keeps them.

Report ready

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